Frequently asked questions for H Town Limo Bus

Below, you'll find the questions that we get asked most frequently. We've put them here to potentially answer any questions you might have! If your questions aren't answered here, be sure to head over to our contact page to get in touch with a customer service agent who would be glad to help you out in any way possible.

Can we drink on the party bus?

ABSOLUTELY- the very idea of a party bus is that you can party (provided you are of legal drinking age) There are even premium bar areas on the interior of our buses for this purpose. Drink up, be safe, and have fun!

Is there a bathroom on the bus?

We do not have restrooms on any of our buses, but we do have unlimited stops for your comfort. We find that restrooms are generally unpleasant to have in such a small space, so we'll do all that we can to accommodate your rest stops.

Is smoking permitted?

In order to maintain the fresh atmosphere for all of our guests, we do not allow smoking in our vehicles. This is why our vehicles are fresh, clean, and high quality. Thank you for complying.

Can we dance on the pole?

OF COURSE! The pole is one of our most popular vehicle amenities, and it is there for your enjoyment! Dance to your hearts content with all of your friends!

I want to throw a party using one of your vehicles, but I still don't know what kind of party or where to go.

That's no problem! We have extremely experienced and knowledgeable customer service representatives that would be more than happy to give you some ideas as to the many ways that you can utilize one of our vehicles, and of all sorts of great destinations that you can head to while utilizing our vehicles.

Can we rent the bus for only an hour?

Unfortunately, no. All of our vehicles require a minimum of 6 hours to rent, except for our wedding packages. This is to ensure that we have enough vehicles and drivers available for a whole day, because while you may have rented the bus for only an hour, the amount of time and work required per trip make it difficult for us to organize around an unusual time slot like that. We apologize if this creates any unfortunate inconvenience for you.

How much does it cost to make additional stops that were not originally a part of the itinerary?

You can have unlimited stops with absolutely no extra charge at all. You don't have to worry about the driver getting confused or annoyed with these new stops because all of our drivers are experienced and have a great knowledge of the surrounding area so you can be sure that you will be able to make it to your new stop without any issue, and you will get to and from there in a timely fashion.

Can we bring children on the bus?

Anyone is welcome on one of our party buses! In fact, we are very popular for events that include children or under-aged people. You just need to keep in mind that if you have alcohol on board of the bus, that you can not have anyone under the age of 21 on board the vehicle.

Is it okay if I need to check the vehicles out before deciding which one to use?

That is perfectly fine! In fact, we encourage our customers to visit us and check out the buses before they pay so they can be sure of what they are getting. Just give us a call and set up an appointment so we know when to expect you, and what vehicles to show you.

What are the hours that you can be contacted?

We have customer service representatives available 24 hours a day and 7 days a week. We make sure that we have customer service representatives available at these times for your convenience so no matter when you need to speak with one, we are available!

Where can we travel to using your service?

You will be delighted to know that we can travel anywhere in the state of Texas! Our chauffeurs are well versed on all of the best routes to get just about anywhere in the state. We just can't go outside of Texas or into Mexico (yet!)

Do you provide alcohol?

While it is legal for you to drink on board of one of our fantastic vehicles and we provide coolers to keep all of your drinks nice and cold, we unfortunately do not have a liquor license and can not sell or provide alcohol to you.

You probably have hidden fees, right?

Actually, we don't! As long as the bus returns in the same condition that it left in, and as long as you don't go over the time that you initially paid for, then we will add absolutely no additional charges. We will walk you through everything that you will be paying for and exactly what price you will be paying on the day that you use the service. There will be absolutely no surprises!

Can I cancel my reservation?

Unfortunately, once you have put down a deposit or paid for the service we can not cancel the reservation. You will be required to pay for the reservation whether you end up using it for not. The reason for this is that the reservation being there has already made it so someone else has not been able to use that spot that may have been looking to reserve it. If we cancel the reservation then we now have a bus and a driver that are not being utilized for that time, which can be bad for business!

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